30-Day Money-Back Guarantee
If you're not completely satisfied, you can return unused FiberNova products within 30 days of delivery for a full refund of the product price (minus original shipping charges). Opened or used products are eligible for a partial refund at our discretion.
How to Initiate a Return
1
Email us
Contact fibernova62@gmail.com with your order number and reason for return within 30 days of delivery.
2
Pack it up
Return the unused product in its original packaging with a copy of your order confirmation.
3
Get your refund
Once we receive and inspect your return, we refund the product price (minus original shipping) to your original payment method.
Good to Know
- • Refunds are processed within 5–10 business days of receiving your return.
- • Original shipping charges are non-refundable.
- • Return shipping is the responsibility of the customer unless the return is due to our error.
- • Subscription bottles can be returned under the same policy within 30 days of delivery.
Ready to start a return?
Contact Customer Care